We use a continuous improvement model to evaluate an information design assignment by analyzing 120 student drafts and finals alongside instructor feedback. Using data from across sections (N = 118), we illustrate a process focused on improving student learning that other technical and professional communication program administrators and faculty…

To investigate how college students understand and use cloud technology for collaborative writing, the authors studied two asynchronous online courses, on science communication and on technical communication. Students worked on a group assignment (3-4 per group) using Google Docs and individually reflected on their experience writing…

Service-learning projects and traditional internships both prepare the student of technical communication for the workforce in many ways. What is lacking in the scholarship is a discussion of how to successfully link these two ideas. To help teachers implement courses that bridge the gap between service-learning projects and internships, I discuss…

Suggests that acquaintance with nurses' writing would help instructors design assignments for nursing students in basic technical writing courses. Investigates the importance of writing tasks for nurses and describes the most common documents nurses generate, since good writing skills for nurses improve health care delivery and promote…

Studies the visual markers which students employ in writing descriptive and instructional text. Applies the guidelines approach, design decisions approach, and the information/reader model approach. Reports that beginning technical writing majors used fewer illustrations and visual markers than did technical majors. Suggests that the results may…