This symposium on printed documentation covers (1) Tacoma Public Library's documentation (Lare Mischo); (2) characteristics of bad documentation (Linda Bills); (3) GEAC manuals (Joe Matthews); (4) Personal Bibliographic Software manuals (Victor Rosenberg); (5) DIALOG documentation (Barbara E. Anderson); (6) documentation problems and improvements…

Examines the accessibility of six categories of Web sites using the evaluation software Bobby. Discusses universal access for users with disabilities; application of the Americans with Disabilities Act and Rehabilitation Act Amendments of 1998; government sites versus commercial sites; and Web site design. (Author/LRW)

Examined the accessibility of two Web-based abstracting and indexing services by blind users using screen-reading programs based on guidelines from the Rehabilitation Act of 1973 and Web Content Accessibility Guidelines by the WWW Consortium. Suggests Web developers need to conduct usability testing and librarians need to be aware of accessibility…

Discusses topics related to use of search trees to enhance subject searching in online catalogs: subject searching in existing systems; search trees defined; highlights of a study of subject queries; normalized subject headings; the exact approach to subject searching; one-word queries; multiword queries; queries failing to produce retrievals; and…

Summarizes results from a study of problems blind people using screen readers and Web browsers experienced when reading tables on the World Wide Web. Explains accessibility factors including complexity of layout, use of HTML programming, features of screen-reading software, and user variables; and makes recommendations for Web-based tables,…

Online public access catalogs from 67 libraries using NOTIS software were searched using Internet connections to determine the positional operators selected as the default keyword operator on each catalog. Results indicate the lack of a processing standard for keyword searches. Five tables provide information. (Author/AEF)

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…

Discussion of text files and textual analysis in humanities research focuses on the results of two surveys of Research Libraries Group (RLG) academic libraries which was conducted to identify the systems used to support text files. Description of a system at the University of Michigan includes examples of screen formats, and seven sidebars…