This symposium on printed documentation covers (1) Tacoma Public Library's documentation (Lare Mischo); (2) characteristics of bad documentation (Linda Bills); (3) GEAC manuals (Joe Matthews); (4) Personal Bibliographic Software manuals (Victor Rosenberg); (5) DIALOG documentation (Barbara E. Anderson); (6) documentation problems and improvements…

Describes the Online Multiple User System (TOMUS), an integrated, turnkey library system with online catalog, cataloging, and authority control modules available; circulation, acquisitions, and serials control models are being designed. The experiences of four different libraries with the system are described. (EM)

Discusses characteristics of typical online public access catalogs (OPACs) and examines patron use via printouts of transaction logs for three separate systems. Desirable features of OPACs (mnemonic search commands, boolean operators, forgiveness or automatic truncation, browsing a subject heading index, suggestive prompts) and need for…

Describes development of system for retrieval of documents from magnetic storage that uses stored font definition codes to control an inexpensive laser printer in the production of copies that closely resemble original document. Trends in information equipment and printing industries that will govern future application of this technology are…

Presents results of survey of personnel allocation practices for online search services in 10 Canadian university libraries noting implications for remedies to problems at University of Ottawa. Assignment of searches on basis of subject specialization, training library technicians to run online searches, and end user searching are discussed. (EJS)

Describes experience of Boulder Public Library, where management and support personnel established pre-experiment baseline data for comparison with quantitative and qualitative results of experiment to determine the impact of telecommuting (work-at-home) on worker productivity. Background, methodology, equipment enhancements, and data analysis are…

Describes a study that investigated subject retrieval in a group of humanities databases. Scatter by subject field and type of search term is discussed, the effectiveness of natural language and of controlled vocabulary are compared, and implications for system designers concerned with end-user searches in the humanities are suggested. (37…

Describes the process of developing and revising a brochure to guide library patrons in conducting an author search on an online public access catalog in order to demonstrate the application of four steps in production of a functional document--analysis; planning; development; evaluation, testing, and revision. Three sources are given. (EJS)

Traditional methods of studying and evaluating use of online public access catalogs (OPACs) are discussed and compared to verbal protocol method (spoken records of people describing their work that uncover detailed data about thinking during problem solving). Results of Carnegie-Mellon University protocol study of OPAC users are discussed. (22…

Presents results of survey of procedures to handle the circulation of unbound periodicals in 232 public and academic libraries using four major turnkey automated circulation systems. Methods used are described (use of machine-readable symbol attached to issue) and procedures developed at the Eastern Washington University Library are explained in…

Describes the Network Library System, a collaborative development project undertaken by the University of Wisconsin-Madison and University of Chicago libraries, which currently handles an online catalog and a circulation system. The conceptualization of the system, its development and performance, and subsequent changes due to available…