Recommends the use of microcomputers for computer-assisted indexing; describes five case studies; and provides a list of representative software programs including title, producer, compatible hardware, price, and a short description. (EM)

Describes a prototype reference collection management system that uses a relational database management program to automate traditional library processes such as library inventory and shelf-reading. Examines reference collection management criteria and system considerations, and reviews the database's characteristics and its benefits to libraries.…

Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

Describes a project at the library of the Applied Physics Laboratory (APL) at Johns Hopkins University that developed an expert system to conserve professional staff time and reduce processing costs by allowing gifts, or donations, to be processed by support staff. Decision-making factors are explained, and performance statistics are discussed.…