The prevalence and emergence of college promise programs presents interesting and important methodological challenges. Based on their immediate access to de-identified data of applicants and enrollees, institutional researchers are in a privileged position to rigorously assess the effect of these programs in a myriad of outcomes. This study is a…

This chapter provides a framework for grounding social justice principles at the center of learning in higher education program assessment and evaluation courses. Pedagogical reflections are drawn from the classroom experiences of three faculty of color who represent diverse institutional, programmatic, and geographic contexts. Their advanced…

The purpose of this research is to discuss development of the Logistical Tracking System (LTS)1 and evaluate the changes in processes and procedures at the University of Texas-Dallas (UT-Dallas) that were due to implementation of a new type of technology. The chapter elaborates on the positive and negative aspects of designing and constructing a…

Analysis of responses of 36 academic departments in a research university to a newly-implemented program review process after its first 6-year cycle, and to the 236 specific recommendations emerging from it indicated departments were most likely to act on recommendations if action was explicitly assigned and that most department chairs felt the…

The rationale for state-level program reviews in hiqher education is illustrated by case studies in Florida and New York. Different approaches to evaluation, reviews of existing programs, and agency structure and responsibilities are also discussed. (MLW)

A survey of 452 public and private two- and four-year colleges and follow-up interviews at 32 institutions investigated the integration of academic program review into other institutional decision-making processes, particularly those of planning, budgeting, and student outcomes assessment. The extent to which this effort has been successful is…

A study of program review at 156 community colleges shows that it is widely used for accountability and program improvement; that substantial use is made of results; and that key leadership support, organizational communication, a clear understanding of purposes, and frequent action on program review recommendations at all organizational levels…

The processes and effects of state performance audits of postsecondary academic programs are illustrated by case studies in Wisconsin and Virginia. Main problems are: the difficulty of establishing legislative intent; lack of appropriate performance indicators, measures, and standards, and issues of timeliness and impact. (MLW)

Compares quality improvement and accountability processes in the United States and United Kingdom. For the United Kingdom, looks at quality audits, institutional assessment, standards-based quality assurance, and research assessment; in the United States, looks at regional and specialized accreditation, performance indicator systems, academic…