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| Performance Improvement… | 3 |
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| Casey, Matthew Scott | 1 |
| Darabi, A. Aubteen | 1 |
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| Dunlap, Joanna C. | 1 |
| Mackal, Melissa C. | 1 |
| Nelson, David W. | 1 |
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Direct linkDunlap, Joanna C. – Performance Improvement Quarterly, 2005
In a climate of continual change and innovation, lifelong learning is a critical professional development objective which has a direct impact on organizations' effectiveness and ability to compete and innovate. To help learners continually upgrade their skills and knowledge so they can effectively address emerging organizational and professional…
Descriptors: Problem Based Learning, Lifelong Learning, Computer Science Education, Teaching Methods
Darabi, A. Aubteen; Nelson, David W.; Mackal, Melissa C. – Performance Improvement Quarterly, 2004
The measure of performance improvement potential (Gilbert, 1978) in human performance technology uses an exemplary performance as a criterion against which to measure the potential improvement in the performance of a workforce. The measure is calculated based on the performance efficiency which compares expended resources to productivity. The same…
Descriptors: Formative Evaluation, Performance Technology, Computer Assisted Testing, Instructional Effectiveness
Training Needs Analysis and Evaluation for New Technologies through the Use of Problem-Based Inquiry
Casey, Matthew Scott; Doverspike, Dennis – Performance Improvement Quarterly, 2005
The analysis of calls to a help desk, in this case calls to a computer help desk, can serve as a rich source of information on the real world problems that individuals are having with the implementation of a new technology. Thus, we propose that an analysis of help desk calls, a form of problem-based inquiry, can serve as a fast and low cost means…
Descriptors: Educational Needs, Professional Services, Needs Assessment, Problem Based Learning
