Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Interviews were conducted with the heads of 11 business branches of major public libraries to examine how these experts view the future of the public library in the electronically dominated information environment of the future. Eleven references and a list of librarians interviewed are appended. (Author/EJS)

This survey assessing use of online databases in marine science libraries indicates that, despite generally small staff and collection size, there is considerable involvement in OCLC and computerized reference service and active planning for public catalogs, serials automation, and integrated database management systems. Eleven references and…