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Direct linkWelker, Josh – Computers in Libraries, 2012
Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…
Descriptors: Library Services, Databases, Academic Libraries, Electronic Libraries
Peer reviewedHouk, Kathryn M.; Thornhill, Kate – Journal of Web Librarianship, 2013
Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…
Descriptors: Best Practices, Health Sciences, Web 2.0 Technologies, Web Sites
Bundza, Maira; Vander Meer, Patricia Fravel; Perez-Stable, Maria A. – Journal of Web Librarianship, 2009
Although the library's Web site has become a standard tool for seeking information and conducting research in academic institutions, there are a variety of ways libraries approach the often challenging--and sometimes daunting--process of Web site development and maintenance. Three librarians at Western Michigan University explored issues related…
Descriptors: Web Sites, Academic Libraries, Library Services, Library Research
Barker, Philip; van Schaik, Paul; Famakinwa, Oladeji – Innovations in Education and Teaching International, 2007
This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a mechanism for providing scaffolding environments for use in improving the learning experience for new (and…
Descriptors: Academic Libraries, Performance Technology, College Freshmen, Pretests Posttests
Beranek, Lea G. – Australian Academic & Research Libraries, 2006
On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…
Descriptors: Academic Libraries, Research Libraries, Delivery Systems, Use Studies
Martin, Rebecca – Journal of Access Services, 2003
In 1991, the University Libraries of Northern Illinois University implemented a revised policy for renewals of library materials. Various system, staff, and patron-related concerns required the access services department to adapt to immediate demands, then to seek longterm solutions. This case study examines the initial impact of the new policy,…
Descriptors: Library Materials, Research Libraries, Library Services, Library Policy
