The Under Construction Exercise was developed by the authors to highlight key factors of work design that when implemented among the work group or entire organization can lead to an environment conducive to fostering satisfaction and motivation. In the exercise, groups are assigned to one of four different conditions that are designed to emulate…

Purpose: The purpose of this article is to show the foundational place that communication theory and its practice occupies in functioning work systems. Design/methodology/approach: This paper defines the word communication in terms of the creation and interpretation of displays, describes what it means to have a theoretical foundation for a…