This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…

The University of Huddersfield presents a key case study of the transformation of its Archives Service, using the newly-developed Staff/Space/Collections dependency model for archives and the lessons of the UK's Customer Service Excellence (CSE) scheme in order to examine and illustrate service development. Heritage Lottery Fund (HLF) and…

Effective communication is one of the most important resources for successful outreach efforts. This article addresses the benefits that can emerge from successful communication as well as the negative effects that may stem from ineffective communication. A case study of Florida Gulf Coast University Archives, Special Collections, & Digital…

Special collections libraries collect and preserve materials of intellectual and cultural heritage, providing access to unique research resources. As their holdings continue to expand, special collections in research libraries confront increased space pressures. Off-site storage facilities, used frequently by research libraries for general…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

This article establishes the level of skills and experience in preservation and conservation management using a case study methodological approach conducted in the 3 university libraries at the University of Zambia. The findings revealed that 20 (57%) of the library staff had not received formal training in preservation and conservation of library…

This article identifies and provides some commentary on the key issues emerging from research into the digitisation of Indigenous materials in collections conducted in collaboration with three state libraries. It situates the research project within the broader context of related activity aimed at addressing the ongoing challenges of access,…

Storing and curating authentic academic literature and making it accessible for the long term has been a time-honoured task of national libraries. By guarding existing knowledge and facilitating its use to produce new insights, national and university libraries have formed an integral part of the research environment, complementing the roles of…

Purpose: To detail a user's experiences of the digital archive project of the Royal Geographical Society (with the Institute of British Geographers) (RGS-IBG). The "Unlocking the Archives" project has five facets: construction and conservation at its London archives; an online catalogue of its collections; digitisation of images and…

Purpose: This paper aims to examine how technology presents both problems and opportunities for the historian, the researcher, small organisations, and cultural heritage institutions. Ways of safeguarding historical material in digital form are suggested, and the role of cultural heritage bodies as managers of sustainable digital collections is…

This document examines the impact of new information technologies on the various roles of national libraries. Seventy-two national libraries responded to a questionnaire designed to assist in determining how such institutions worldwide are responding to recent technological innovations. The first of six chapters identifies three basic…

Purpose: To review a small specialist repository's strategic and opportunistic approach to utilising collaborative regional and national digital initiatives to increase access. The Birmingham Institute of Art and Design (BIAD) Archives activity is evaluated to determine whether a project-based approach recognises and meets the needs of historians,…

Discusses results of a survey of a sample of manuscript repositories regarding their use of collection development policies and their cooperative collecting activities. Considers impediments to the use of these practices, the benefits to repositories that do use them, and includes the tabulated results of the survey. (LRW)

This report, written for a National Archives Staff training program, presents the results of a survey which sought information about the administration of the government documents sections of the National Library of Canada, the National Archives of the United States, and 12 selected American state archives and state libraries. The survey gathered…

Three articles on preservation present a theoretical framework for making preservation selection decisions by Atkinson, comments on Atkinson's concepts and possible mechanisms for identifying collections for top priority in microfilming by Child, and results of a Research Libraries Group study of the costs of preservation microfilming by McClung .…