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Walking the Talk: Continuous Improvement of a Quality Management Field Exercise
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Coy, Steven; Adams, Jeffery – Decision Sciences Journal of Innovative Education, 2012
This article provides results from a three semester case study of the pedagogical efficacy of an innovative quality management field exercise. A series of direct and indirect measures were used to assess the extent to which the field exercise met a set of learning objectives. The results indicate that the assessment framework is useful in…
Descriptors: Field Experience Programs, Program Improvement, Case Studies, Innovation