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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Peer reviewedWinters, Charlene A.; Cudney, Shirley; Sullivan, Therese – Qualitative Report, 2010
A major task involved in the management, analysis, and integration of qualitative data is the development of a coding schema to facilitate the analytic process. Described in this paper is the evolution of a coding schema that was used in the analysis of qualitative data generated from online forums of middle-aged women with chronic conditions who…
Descriptors: Qualitative Research, Data Analysis, Information Management, Difficulty Level
Sugar, William A.; Boling, Elizabeth – 1995
The goal of this study is to show how some concepts and techniques from disciplines outside Instructional Systems Development (ISD) have the potential to extend and enhance the traditional view of ISD practice when they are employed very early in the ISD process. The concepts and techniques employed were user-centered in design and usability, and…
Descriptors: Computer Mediated Communication, Computer System Design, Designers, Formative Evaluation
