The effectiveness of demonstration-based training (DBT) videos for software training has been investigated for a Western audience. These studies have generally found that the demonstration videos significantly enhanced self-efficacy and task performance, but also that there was a gap between task practice and learning with the latter lagging…

This study adopted design and development research methodology (Richey & Klein, "Design and development research: Methods, strategies, and issues," 2007) to systematically investigate the process of applying instructional design principles, human-computer interaction, and software engineering to a performance support system (PSS) for behavior…

A study was undertaken to explore whether students using an advance organizer-metacognitive learning strategy would be less anxious, more self-directing, more efficient, and more self-confident when learning unknown computer applications software than students using traditional computer software learning strategies. The first experiment was…