A number of previous studies have shown that the direction of rating scales may affect the distribution of responses. There is also considerable evidence that the cognitive process of answering a survey question differ by survey mode, which suggests that scale direction effects may interact with mode effects. The aim of this study was to explore…

Ethnoracial identity refers to the racial and ethnic categories that people use to classify themselves and others. How it is measured in surveys has implications for understanding inequalities. Yet how people self-identify may not conform to the categories standardized survey questions use to measure ethnicity and race, leading to potential…

Telephone surveys face more and more criticism because of decreasing coverage and increasing costs, and the risk of producing socially desirable answers. Consequently, survey administrators consider switching their surveys to the web mode, although the web mode is more susceptible to item nonresponse. Still, we do not know whether this is true for…

Dual-frame, random-digit-dialing (DFRDD) surveys, using a frame of landline telephone numbers and a frame of cell phone numbers, have become the norm for telephone surveys. Two alternative frame constructions sample exclusively from a cell phone frame, referred to as the 'single-frame cell,' and sample from the listed landline frame and the cell…

This paper investigates the effect of interview mode (telephone vs. face-to-face) on responses to a 13-item module of identity questions covering distinct domains. With increasing moves towards mixed-mode implementation, especially in longitudinal surveys, establishing whether mode effects are likely to influence findings is of practical value. A…

Domestic violence (DV), formerly considered as a private matter, is now recognized as a global social, health, and human rights issue. The acknowledgment of DV as such varies by geography and marital status (e.g., dating and same-sex relationships are not immune). Surveys around the globe suggest that DV is common among college students. A recent,…

While the use of the telephone has increased as a means of collecting research data in a range of areas, there are few examples of studies where telephone interviews have been conducted to collect qualitative data. The field of educational research is no exception to this. This paper focuses on a study carried out in Higher Education (HE)…

Historically, responses to the Course Experience Questionnaire (CEQ) were required to be collected by self-administered paper or online questionnaire to be eligible for official analysis. CEQ responses collected by telephone were excluded from the final analysis file to minimise the potential for bias due to mode effects: systematic variation in…

The National Household Education Surveys Program (NHES) is a random digit dialing (RDD) survey program developed by the National Center for Education Statistics (NCES) in the Institute of Education Sciences, U.S. Department of Education. The surveys are designed to help NCES collect data directly from households about important education topics.…

The magnitude of the cultivation effect for perceptual estimates of social reality has been shown to be affected by a number of contextual factors such as source priming and motivation to process information during judgment construction, and these contextual factors have been linked to the use of heuristic processing strategies when constructing…

Salaries and benefits for instruction are the largest component of school operating costs for public schools (U.S. Department of Education 2007). The level and structure of this compensation can play an important role in the recruitment and retention of a high-quality teaching workforce. Thus, detailed and reliable data on teacher pay and benefits…

Compared self-administered diaries and telephone interviews as ways of collecting data from 100 adults and adolescents in a survey of drinking, drug use, and sexual activity. Outlines advantages of each method and the higher personnel costs of telephone interviews. (SLD)

Three major methods of survey research, face-to-face interviews, telephone interviews, and mail questionnaires, are compared with respect to the quality of the data. The literature on experimental comparisons of these methods is reviewed, and the effects of the mode of data collection on aspects of data quality are examined. The effects of the…

Historically, data have been collected from survey participants through a paper-and-pencil questionnaire or through interviews in person or on the telephone. This study compares the use of a new approach, interactive telephone data collection (ITDCT) to traditional paper-and-pencil collection. ITDCT administers survey items through a digitized…

This paper provides an overview of telephone survey research by colleges and universities and reports on comparisons between mail survey respondents and non-respondents who were later contacted by telephone. After an introduction, the paper discusses the various steps of a telephone survey project. These include: (1) identifying the population to…