A study was conducted to identify stage characteristics in terms of technology, applications, the role and responsibilities of the office automation organization, and planning and control strategies; and to describe the respective roles of data processing professionals, office automation analysts, and users in office automation systems development…

A study was undertaken to (1) determine the present state of the office environment by asking corporate officers, governmental officials, and educational administrators to take a close look at their personnel, procedures, and equipment and (2) determine what equipment, office systems, and personnel qualifications are anticipated for the future.…

This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and…