In this article, the researchers interrogate the media discourse on the national students financial aid scheme (NSFAS) crisis, as well as how the language used by politicians and students, shaped the decision-making of stakeholders. A qualitative approach was employed to analyse online media articles. Content analysis was used to organise the…

In contemporary higher education, stakeholder management is increasingly important given the growing number and complexity of stakeholder groups. Defensive stakeholder management (DSM), defined as verbal responses of universities to stakeholder criticism, is a largely neglected topic in the higher education literature. Drawing from a combination…

There is a wide-spread perception that universities reorganise their academic units frequently, although there is little beyond anecdote to support this. Similarly, the literature contains some speculation about what affects the success of such efforts, but there is almost no data to support various views. This study assesses the perceptions of…

In recent years, technology has made it possible, and in some ways critical, for college and university presidents to increase campus-wide communication. Following the 2016 US presidential election, many college presidents across the country sent campus-wide communications in response to the election, while others chose not to respond. The…

In this study, the author makes the connection between school and district provided information and families' use of this information. Prior studies have found that over half of families eligible for school choice have information to make their decision. However, little is known about if and how families actually use formally provided information.…

In the past 20 years, institutions of higher education have made major investments in Learning Management Systems (LMSs). As institutions have integrated the LMS into campus culture, the potential of migrating to not only an upgraded version of the LMS, but also an entirely different LMS, has become a reality. This qualitative research study…

The purpose of the present study is to describe the roles and responsibilities of academic leaders. Specifically it aimed to provide answers to following questions: What are the competencies of academic leadership? What are the approaches determined by academic leaders in the management of organizational process? A phenomenological research design…

The current paper primarily aims to investigate and interpret the observations, perceptions, and experiences of an effective school's principal through a qualitative approach. The study was designed as a case study. The participant of the study was a primary science education teacher with 17 years of experience in the profession who has been a…

Few studies have been conducted to identify what kinds of online information are provided by institutions and needed by international students in social media. This study aims to identify critical constructs of study abroad information (SAI) that can generate positive attitudes toward the university. Specifically, this study attempts to…

Purpose: Marks and Spencer's Plan A environmental strategy is an ambitious one which addresses economic, social and environmental considerations. As part of this process it recently used a sustainable learning store strategy to develop, capture and disseminate learning before, during and after construction so that learning could be transferred to…

This study explores the types of principal mentoring/coaching programs delivered in Wyoming school districts, USA, and the areas of need perceived by principals at different levels of experience. Some formalized district principal mentorship programs existed in larger school districts but these mainly targeted beginning principals. Most of the…

Argues that it was the failure of the decision-making process, rather than the mode of risk assessment, which led to the decision to launch the Space Shuttle Challenger. Identifies the phrasing of the decision question and a shift in the burden of proof as specific problems of the process. (MS)

Uses a case study based on interviews and documents to apply narrative theory and methods to "garbage can" decision theory. States that narrative approaches to organizational action offer insight into how decisions occur in organizations and that organizational decision making may be understood as the interweaving of multiple, ongoing,…

A study examined the decision making climate of organizations that are using issues management and what type of model of issues management is followed--theorists have been attempting to define issues management since it began appearing 20 year ago. Subjects, 112 males and 30 females who were professionals working in the area of issues management…

Arguing that the issue of organizational decision making and bureaucratic responsibility in the use of technologies with potential for creating social harm should concern everyone, this paper explores the ethical issues raised by organizational decisions concerning the launch of the space shuttle "Challenger." The paper first describes a…