Emoticons are visual cues formed from ordinary typographical symbols that when read sideways represent feelings or emotions. Because the use of electronic mail eliminates the visual cues such as head nodding, facial expressions, posture, and eye contact found in face-to-face conversation, electronic mail users often incorporate emoticons as visual…

Compares electronic support groups to electronic hobby groups to demonstrate the difference in terms of the rhetorical behavior of participants. Finds that some discourse characteristics and rhetorical features are common to all groups, others are unique to the special requirements of electronic support groups. (PA)

A study investigated the effects of inserting questions in a computer-mediated text that required readers to review relevant portions of the text when a question was answered incorrectly. Undergraduate students (n=36) served as their own controls while reading a scientific text under 3 treatment conditions that varied as to the consequences of an…

An e-mail enquiry asked 270 people to compare two styles of passages sent via attachments and to judge which was more suitable for an undergraduate textbook. Of the 152 respondents, 70 (46%) read their texts on screen and 82 (54%) first printed out their texts. Results showed this had no measurable effects upon their judgments. (AEF)

Gaining access to current and high-quality curriculum resource materials has become more difficult due to escalation in the prices of textbooks and in rigid interpretations of copyright laws which limit photocopying. Internet Frequently Asked Questions (FAQs) and files may offer a partial solution. Originally developed for the benefit of Usenet…

Using data of an 18-country employer survey and facts of company case studies of the EMERGENCE project, a project illustrated diffusion of eWork in 3 these Central European countries: Czech Republic, Hungary, Poland. Mainstream views of the transforming economies and various practices of generic business services were studied. Establishments…

The EMERGENCE project reviewed literature on eWork characterization, extent, and distribution and dynamics of its development in 15 European Union (EU) countries and 3 newly associated states (NAS). It identified 12 factors that influenced international diffusion of eWork. Employer survey results showed individual forms of eWork were outweighed in…

Part of the EMERGENCE project to measure and map employment relocation in a global economy in the new communications environment, this report on eWork in southern Europe (SE) combines results of a European employer survey, case studies, and data from other sources. Chapter 1 analyzes national and sector dimensions. Chapter 2 studies eWork practice…

This report addresses small and medium-sized enterprises' (SMEs') role in the changing international division of labor and trade in information service activities. Chapter 2 describes the EMERGENCE project to map and measure eWork. Chapter 3 reviews literature that shows SMEs account for the overwhelming majority of companies and make a crucial…