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Norton, Andrew Lawrence; Coulson-Thomas, Yvette May; Coulson-Thomas, Colin Joseph; Ashurst, Colin – European Journal of Training and Development, 2012
Purpose: There is a lack of research covering the training requirements of organisations implementing highly demanding information systems (HDISs). The aim of this paper is to help in the understanding of appropriate training requirements for such systems. Design/methodology/approach: This research investigates the training delivery within a…
Descriptors: Job Training, Information Systems, Resource Allocation, Delivery Systems
Ma, Yuxin; Harmon, Stephen W. – Performance Improvement Quarterly, 2006
The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…
Descriptors: Knowledge Management, Performance Technology, Models, Systems Approach