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| Dervin, Brenda | 1 |
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Dervin, Brenda; And Others – 1977
This report culminates the final phase of a three phase project the purpose of which was to develop strategies for dealing with the information needs of urban residents. The focus has been on the information practitioner-client interaction, and how practitioners can effectively deal with individual citizens when these citizens and their needs take…
Descriptors: Change Strategies, Communication Skills, Human Services, Information Needs
