Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

This study is a part of the larger project that develops a sustainable digital repository of professional development resources on emerging data standards and technologies for data organization and management in libraries. Toward that end, the project team developed an automated workflow to crawl for, monitor, and classify relevant web objects…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

In September 2015, the Institute of Museum and Library Services (IMLS) awarded the Council on Library and Information Resources (CLIR) a grant to investigate the early impacts of the National Digital Stewardship Residency (NDSR) programs, in order to inform subsequent development of similar programs by others with a vested interest in building…

This case study from the University of Nevada, Las Vegas, University Libraries, which has one main library, three branches, and more than 110 staff, illustrates one approach to using new technologies as additional methods for internal communication. At large academic libraries, communication within the organization can be challenging. The…

iTunes University is a free service offered by Apple iTunes to educational institutions. It serves as a platform for the management and distribution of educational, instructional, and informational resources through both audio and video podcasts. Participation in the service among colleges and universities continues to grow since its official…

Describes a transaction log analysis of the New York Public Library research libraries' OPAC (online public access catalog). Much of the remote searching occurred when the libraries were closed and was more evenly distributed than internal searching, demonstrating that remote searching could expand access and reduce peak system loads. (Contains…

Presents a framework for a knowledge management environment at the University of California San Francisco library that integrates information sources, access and delivery systems, education programs, and personalized services. Topics discussed include scientific communication, strategic goals, planning and implementation of the knowledge…

Reviews selected strategies employed in educational and training psychology that might be incorporated into library and information management software. Based on this review, a number of potentially useful features are identified, and an exploratory study of a sampling of library and information management software is conducted based on these…

This study explored the feasibility of scanning the OCLC Online Union Catalog (OLUC) to create subject heading validation files. Concluded that automatically generated subject heading files were practical and that such files could be used to verify subject heading strings constructed by catalogers, update subject headings in catalog maintenance,…

Purpose: To provide a general list of factors that affects and determines the full use of library information management systems (LIMS) by library staff. Design/methodology/approach: The factors, which were identified mainly during participation in the implementation of automation projects in Greece, are listed and briefly analysed in categories…

Purpose: This paper aims to use two case studies of digital archives designed by library and information professionals and historians to highlight the twin issues of academic authenticity and accuracy of digital representations. Design/methodology/approach: Using secondary literature, the author established a hypothesis about the way in which…

Purpose: To share the experiences and challenges faced by the Open University Library (OUL) in developing a content management (CM) system for its subject guides. Design/methodology/approach: A summary of multi-format subject guide production at the OUL is provided to justify the decision to develop a new system for their production using a…

Purpose: To share the experiences gained during the migration of library data from one library management system (LibSys[TM]) to another (e-Granthalaya[TM]). Design/methodology/approach: The paper describes the step-by-step approach taken to migrate the existing library data to the new software. The paper also discusses the peculiarities of the…

Purpose: To provide practical information on two electronic journal-related products implemented in Library and Information Services at University of Wales Swansea. Design/methodology/approach: An overview is provided of the evaluation of electronic journal management products undertaken and subsequent implementation. Findings: Serials Solutions…