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Download full textDeng, Shengli; Fang, Yuling; Liu, Yong; Li, Hongxiu – Information Research: An International Electronic Journal, 2015
Introduction: The popularity of social question and answer sites has made it an important and convenient source for obtaining knowledge. This study quantifies how three different system characteristics (interface design, interaction and answer quality) affect users' perceptions (perceived usefulness, perceived ease of use and perceived enjoyment),…
Descriptors: Users (Information), Experience, Information Services, Influences
Direct linkZhao, Jensen J.; Truell, Allen; Alexander, Melody W. – Delta Pi Epsilon Journal, 2008
This study examined the user-interface characteristics and effectiveness of the e-government-to-business (G2B) sites of the 50 U.S. states and Washington, D.C. A group of 306 online users were trained to assess the sites. The findings indicate that the majority of the state G2B sites included the user-interface characteristics that provided online…
Descriptors: Business, Web Sites, State Government, Computer Interfaces
