Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

Purpose: The "advanced loans" module of the relatively new library software, ABCD, is an addition to the normal loans module and it offers a "generic transaction decision-making engine" functionality. The module requires extra installation effort and parameterisation, so this article aims to explain to the many potentially interested libraries,…

Purpose: To describe the development of the library management system, e-Granthalaya, for public libraries in India. This is an initiative of the Indian government's National Informatics Centre (NIC). The paper outlines the challenges and the potential of a full-scale deployment of this software at a national level. Design/methodology/approach:…

The OCLC Interlibrary Loan (ILL) Subsystem was designed to facilitate resource sharing among OCLC participating libraries, thereby enabling libraries to expand the range of library resources available to patrons. The final report describes subsystem design and functional uses of the ILL subsystem. A functional overview explains the file,…

Interlibrary loan (ILL) transactions are a major library problem because the increased volume places a burden on systems developed with no general plan. This report lists nine difficulties identified by the 1974 National Commission on Libraries and Information Science. Automated networking is imperative for ILL's future. The Ohio College Library…

A committee on rules fur cataloging machine readable data files (MRDF) recommends areas for revision of the Anglo American Cataloging Rules to integrate collections of MRDF into the mainstream of bibliographic control. The 12 working papers which support and detail these recommendations are appended to this report. They include rationales for…

Describes a prototype library expert system called BABEL which uses a new programing language, LOGIN, that combines the idea of attribute inheritance with logic programing. Use of hierarchical classification of library objects to build a knowledge base for a library information system is explained, and further research is suggested. (11…

Follows development of New England Library Information Network (NELINET) since its 1964 beginning and explores important issues in library network development: economic imperative for cooperative efforts in automation; funding, governance, and organizational structure; and the evolving role of regional networks and their relationship to nationwide…

This study of the computer/user interface investigated the role of the computer in performing information tasks that users now perform without computer assistance. Users' perceptual/cognitive processes are to be accelerated or augmented by the computer; a long term goal is to delegate information tasks entirely to the computer. Cybernetic and…

Presents a model for predicting and shaping the impact of information technologies on libraries and the library role which is based on the effects of computerization in various business applications. The library network at AT&T Bell Laboratories is described as an example of a successful implementation of the model. (CLB)

Describes the layered model of Open Systems Interconnection (OSI); summarizes the three upper and lower layers; and discusses data communications standards associated with specific layers. Architectural concepts are explored, including hierarchy and abstraction, levels of dialogue, internetworking, and end-to-end communication. OSI is compared…

This report addresses the critical importance of measuring and evaluating information systems functioning within computer network environments. The focus is on the significant benefits associated with using automated monitoring as the primary information system measurement mechanism within such computing architectures. The large scale,…

The "Purchase Order and Original Cataloging" (PO/OC) module is one of 11 units that make up the Bibliographic Automation of Large Library Operations Using a Time-sharing System (BALLOTS) used in the Stanford University Libraries. As part of this on-line, interactive system, the PO/OC module provides for the computerized production of…

Purpose: To provide a general list of factors that affects and determines the full use of library information management systems (LIMS) by library staff. Design/methodology/approach: The factors, which were identified mainly during participation in the implementation of automation projects in Greece, are listed and briefly analysed in categories…