This article examines the state of library research support services (LRSS) provided by the libraries of selected government-funded universities in the National Capital Region (NCR) of India. The data was collected through a structured questionnaire. The findings indicate that university libraries in the NCR offer a variety of LRSS, with a…

Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…

As the need for digital content increases almost daily, preserving this content for university libraries, especially in the least developed and developing nations, becomes a challenge, resulting in the loss of this data. Even though most of these libraries are automated and adopt one digital preservation strategy or the other, library users need…

Mzuzu University Library provides various e-library services to postgraduate students. However, a minimal amount is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate…

This paper describes efforts at the University of Arizona Libraries (UAL) in Tucson to improve access to the Internet and technology during the COVID-19 pandemic and as the libraries continue to adapt to hybrid instructional modalities. The authors highlight how their institution leveraged campus data and new partnerships to better meet students'…

This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…

Patronage of public libraries in Nigeria has declined over the years and is in urgent need of revitalization. Outreach efforts would revitalize the interest of university students in the patronage of public libraries in Nigeria because they need access to resources, especially when on holidays. The study investigates the outreach programs used to…

The library and information services of the twenty first century are rapidly changing education learning patterns because of the rapid development of electronic publishing libraries. However, the literature reveals the considerable unpredictability in experience, challenges, and awareness about E-resources among college students during and after…

This paper investigates the relevance of electronic resources and improved access for effective distance learning and continuing education. The descriptive survey design was adopted for the study. The total population of the study comprises 7,125 registered students of the National Open University of Nigeria. A convenience sampling technique was…

This article explores users' level of satisfaction with the information in the online space of a university library during the pandemic and the russian-Ukrainian war. The authors analyzed the services and activities that the library provided online and examined whether they satisfied users' information needs. Using a questionnaire, the study…

In the fall and winter of 2020, New America embarked on a snapshot study to gather data on how--or if--people were discovering, accessing, and using their public libraries during the COVID-19 pandemic, with a focus on materials that libraries made available online. Our findings, which include data from a national survey of 2,620 people, highlight…

Information literacy is the primary instructional focus of many librarians. With the development of a core set of information literacy threshold concepts, librarians often strive to impart these concepts to undergraduate students during their years of study. However, when students come to school, they are not blank slates. They arrive with…

Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

Ithaka S+R launched a project in collaboration with a cohort of libraries to identify challenges and develop strategies for streaming media acquisitions. The findings from the first part of this project--a comprehensive national survey that tracked the streaming media strategies libraries are adopting and the challenges they are facing-- was…

Digital disparities have been a concern among different communities across the U.S. The lack of an integrated approach to evaluate digital connectivity limits our understanding of where and what the differences are to address digital equity. This research utilized broadband internet open data and other government datasets to evaluate the status of…