This study presents and analyzes the findings of a 2012 survey of member libraries belonging to the Association of Research Libraries (ARL) about publishers' large journal bundles and compares the results to earlier surveys. The data illuminate five research questions: market penetration, journal bundle construction, collection format shifts,…

Circulation data from the Virginia Tech Libraries were analyzed to determine the extent of continuity or change between the author's study of the use of subject collections in 1982 and the present. Book circulation has declined, largely due to much less use by undergraduates. The overall profile of subject use has changed in ways traceable to…

The performance of 43 library work groups was assessed by means of supervisor's ratings. Characteristics of the groups' tasks, membership, leadership, structure, and process were measured by averaging their members' responses to factor of the Work Group Survey. The implications for both organization theorists and change agents are discussed.…

Discusses the use of employee opinion surveys in libraries to assess the organizational climate. Topics addressed include identifying employee attitudes and levels of satisfaction; administrative commitment; the use of outside consultants; types of questionnaires; the necessity for confidentiality; analyzing the survey data; and feedback to…

Thirty-six libraries participated in a pilot project in which OCLC interlibrary loan (ILL) transaction data for borrowing and lending activity were reviewed. Data analysis and follow-up survey results supported the hypothesis that the Association of Southern Research Libraries directors would accept terms of ILL reciprocity that were based on…

Describes one search for a middle- or upper-management academic library position within the context of concerns expressed by respondents in a 1985 survey of 1,400 American Library Association (ALA) members by Bernstein and Leach. Factors examined include locale; availability and salary; staff relations; the application; the screening process; and…

Data gathered in application of Paul Kantor's demand-adjusted shelf availability model to medium-sized academic library indicate significant differences in shelf availability when data are analyzed by last circulation date, acquisition date, and imprint date, and when they are gathered during periods of low and high use. Ten references are cited.…

Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…

Discussion of the connection between bibliographic instruction and collection development from a management perspective focuses on a project of data collection and analysis developed at the University of Colorado at Denver's Auraria Library. Information on individual disciplines is compiled and analyzed, and a needs assessment for bibliographic…

This study reports findings from a survey of U.S. and Canadian medical libraries belonging to the Association of Academic Health Sciences Library Directors (AAHSLD). Conducted in the spring of 1990 and funded by AAHSLD, the survey had the two primary purposes of assessing the use of the AAHSLD "Annual Statistics" in providing data for decision…

A Systems and Procedures Exchange Center (SPEC) survey conducted in 1986 investigated the collection and use of management statistics in Association of Research Libraries (ARL) member libraries, and SPEC Kit #134 (May 1987) summarized the kinds of statistics collected and the reasons given by the 91 respondents for collecting them. This more…

To manage Web-based resources effectively, librarians must evaluate vendor-supplied data about their use. Identifies aspects of data collection librarians need to pay special attention to, recommends that vendors report the maximum number of simultaneous users per day and data gaps in addition to International Coalition of Library Consortia…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

This study was conducted to fulfill two objectives: to gather the data necessary to define the core collection, i.e., a subset of the holdings that can be identified with reasonable assurance as being able to fulfill a certain predetermined percentage of the future demand on the present collection, and to examine the value of these data as a…

Based on information from the 1988-89 IPEDS (Integrated Postsecondary Education Data System) Academic Libraries Survey, this report presents data from the higher education institutions in IPEDS, i.e., all colleges and universities with accreditation at the higher education level in the 50 states and the District of Columbia. Analyses of these data…