The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March-May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the…

The study analyzed factors shaping adoption of technology in academic libraries in Kuwait. The research was based on interviews conducted with library directors, staff, and users, combined with observation and document analysis. A major aspect of the Kuwaiti context was a relative lack of financial restraints and an enthusiasm for technology…

This study analyzes data collected between 2000 and 2013 from the annual National Center for Education Statistics (NCES) Common Core of Data (CCD) Local Education Agency (School District) Universe Survey; the NCES Schools and Staffing Survey (SASS); and the U.S. Census Bureau Small Area Income and Poverty Estimates Survey (SAIPE). The findings…

At the request of New Business Item: 89 (NBI: 89) adopted at the 2015 NEA Representative Assembly, this study examines the extent to which students have access to public school library/media centers with qualified staff and up-to-date resources. The study explores trends in library/media center openings and closings as well as staffing patterns…

This paper reports on a questionnaire survey of 16 national libraries designed to clarify how national libraries attempt to justify their web archiving activities. Results indicate they envisage that a) the benefits brought about by their initiatives are greater than the overall costs, b) the costs imposed on libraries are greater than the costs…

Results of a national survey on public library outlet Internet connectivity reveal disparities in connectivity, public access provision, and speed of public access Internet services. Disparities have implications for future connectivity policy development like erate, state librarybased connectivity programs, and libraryinitiated connectivity…

Prior to changing from a manual/time sharing circulation system to an online system with an in-house computer, the staff of the Mary and John Gray Library of Lamar University reevaluated their current circulation policies in light of the increased capabilities of the new system. As part of this process, a survey was conducted of the libraries in…

This study develops a generalized procedure for the internal financial auditing of university libraries. It identifies critical internal control points in library operations, and develops questions to measure and evaluate fiscal operations effectiveness. Auditing data and advice were gathered from a survey of 87 members of the Association of…

Describes a survey that examined library policy on the circulation of microforms and microform readers, the use of automated circulation systems for microforms, and the number of holdings in volumes and in microforms. It is concluded that libraries need to consider the ramifications of online circulation of microforms and user demand for these…

Reports results of a survey of university film libraries and educational film companies that examined the impact of new technologies on their operations. The discussion covers trends toward 1/2-inch video, automation of processes, a shift toward an on-campus focus, and the impact of copyrights and funding on organizational policies. (CLB)

This study describes and analyzes the involvement of library and university groups and individuals in arriving at major library decisions concerning budgeting, automation, policy making, and operational issues in 12 selected university libraries. Site visits, interviews, and questionnaires were used to compare the decision making roles of…

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…

This study was conducted to fulfill two objectives: to gather the data necessary to define the core collection, i.e., a subset of the holdings that can be identified with reasonable assurance as being able to fulfill a certain predetermined percentage of the future demand on the present collection, and to examine the value of these data as a…

The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…