Developed to assist librarians in the measurement and evaluation of the library's ability to provide services, this guide suggests a number of evaluation techniques that may be used once the reasons for a study have been clearly determined and locally peculiar conditions have been taken into account. The first section explains methods for…

Discusses the results of an analysis of the reference process in which behavioral outcomes were distinguished from the causal factors that inhibit the delivery of reference service. Data on reference services in 16 libraries are analyzed and presented in five figures and three tables. A 26-item reference list is included. (JL)

Examines the statistical results derived from a test of the Lopez method, a technique that offers a means to empirically evaluate the depth of a library collection in specific subject areas. (FM)

Describes a study that used the OCLC Online Union Catalog to identify those adult fiction books owned by the largest number of public libraries to determine whether a core collection of titles could be identified for use in evaluating adult fiction collections. Future research is recommended and a list of the top 99 titles is appended. (Author/LRW)

Using random selection of citations from journal articles, two specific permutations of the citation checking approach to university library collection evaluation are tested on political science collections in five university libraries in the Washington, D.C. area. The history of the citation checking approach is reviewed. Forty-three references…

A document retrieval study conducted before and again after the building of a more centralized library at Syracuse University is used as an example of the kind of data gathering which can lead to improved decision making and evaluation of library services by library administrators. The study is discussed in detail to facilitate replication and to…

Provides a methodology for evaluating title coverage of full-text periodical databases in relation to a library's print journal collection. Presents a pretest of that methodology along with a discussion of collection development principles for an effective evaluation of full-text databases. (Author)

Reports on the outcomes and impact of the Florida Community College Statewide Collection Assessment Project. Highlights include influences on the appropriation of additional funds; collection development decisions; collection weeding based on institution-specific collection assessment reports; and receipt and use of state legislative funding.…

Reviews meaning and theory of library collections and structure and enumerates ways that data on collections can be organized to reveal underlying global structure (links and connections between collections, parts of collections, and users of collections). Definitions of terms applying to eight models described in text are appended. (53…

Results of a 4-month library self-evaluation program conducted by staff members at Carnegie-Mellon University Libraries are reported in this document. The study was conducted using the Academic Library Development Program (ALDP), a self-improvement strategy for libraries to evaluate and develop their performance. The study team consisting of four…

Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…

A method for measuring diversity of opinion in public library collections was developed and tested in selected Online Computer Library Center libraries. It concentrated on locating an objective index of measurement, identifying the diverse materials available, and selecting key variables that relate to diversity. Four controversial subjects were…

Describes the method used by Firelands College (Ohio) to evaluate its book, periodical, and government document collections. The study investigated whether 30 percent of the references cited in students' texts could be found in the campus library and whether 70 percent could be found there or in the main campus library. (DMM)

Evaluates the corporate library at the Federal Reserve Bank of Cleveland (Ohio) to determine the usefulness of the collection to library users within the corporation. Uses two evaluation methods: (1) analysis of interlibrary loan records and acquisitions statistics; and (2) evaluation of citations and bibliographies. Seven tables present…

In recent years there has been a push for libraries to develop and use systematic measures to determine the effectiveness of library service. Materials availability, or fill rate, is one of many output measures used in libraries. This technique measures the degree to which library customers are able to acquire the materials they want during their…