Responsible Operations is intended to help chart library community engagement with data science, machine learning, and artificial intelligence (AI) and was developed in partnership with an advisory group and a landscape group comprised of more than 70 librarians and professionals from universities, libraries, museums, archives, and other…

In the academic libraries' efforts to support digital humanities and social science, GIS service plays an important role. However, there is no general service model existing about how libraries can develop GIS services to best engage with digital humanities and social science. In this study, we adopted the action research method to develop and…

In this study we investigated the research designs employed to study the interdisciplinary profession of school librarianship during a time period of notable changes across both the Pre-K-12 and school library domains. To conduct this work, we analyzed all 217 articles published in "School Library Research" (SLR) and "School…

The Mississippi State University Libraries' Virtual Reference Service collected statistics about virtual reference usage. Analysis of the data collected by an entry survey from chat and e-mail transactions provided librarians with concrete information about what patron groups were the highest and lowest users of virtual reference services. These…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

This manual describes the methods, procedures, techniques, and activities that were used to produce the Academic Library Survey of 2004 (ALS:2004). This manual is designed to provide guidance and documentation for users of the ALS data. Included in the manual are the following: (1) an overview of the study and its predecessor studies; (2) an…

Discussion of the use of surveys as a research tool focuses on the value of library surveys. Two types of surveys are described, the descriptive survey and survey research; and improving the quality of survey research is discussed, including planning, sample size, data collection techniques, and methods of statistical analysis. (18 references)…

Based on the concept that library use measurement should have as its basic starting point the individual patron, a method of data collection and analysis has been developed that explores individual patterns of borrowing over time. The method accounts for the number of visits on which borrowing takes place, number of items borrowed per visit, and…

As a continuation of research into online public access catalog systems (OPAC's), this study focused on the actual use of OPAC's and on refinement of the methodologies used in carrying out transaction analysis studies. Current patron use patterns were obtained via machine-readable catalogs from four online public catalog systems: The Library of…

Reviews the role played by the International Federation of Libraries Association, International Standards Organization, and UNESCO in the establishment of international standards for library statistics. The Brazilian literature on the collection of library statistics is then analyzed to evaluate the extent to which such standards have been…

The Cost and Funding Studies project of the proposed Western Interstate Bibliographic Network began activities in July 1975. The goals of the project were to: (1) determine representative costs of present library services in the West, (2) estimate future costs of library services in the West with proposed network support, (3) evaluate and compare…

The Cost and Funding Studies project of the proposed Western Interstate Bibliographic Network began activities in July 1975. The goals of the project were: (1) to determine representative costs of present library services in the West; (2) to estimate future costs of library services in the West with proposed network support; (3) to evaluate and…

Presents the results of a study on data collection instruments, specifically questionnaires, used by libraries in evaluating resource use and institutional effectiveness. A number of causes for inconsistent survey results are identified and problems with imprecision in survey question terminology are discussed. (JL)