Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

This study was conducted to test measures of library service developed in a 1974 national performance measurement study, and to develop personnel training programs in data collection and analysis in New Jersey public libraries. The study was conducted in three phases: (1) revision of original procedures manual; (2) measurement implementation in 25…

Recognizing that the major technical direction of this decade is toward proximity of computing function to its users, the Research Libraries Group (RLG) is moving to distribute its processing capabilities. The goals of this study were to formulate an architecture for an RLG distributed system, to identify pre-existing components appropriate for…