Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 1 |
| Since 2006 (last 20 years) | 4 |
Descriptor
Source
| Journal of Web Librarianship | 2 |
| Computers in Libraries | 1 |
| Journal of Electronic… | 1 |
| Public Services Quarterly | 1 |
Author
| Whang, Michael | 2 |
| Brett, Kelsey | 1 |
| Cibbarelli, Pamela | 1 |
| Guajardo, Richard | 1 |
| Kessler, Jane | 1 |
| Ring, Donna M. | 1 |
| Van Ullen, Mary | 1 |
| Young, Frederick | 1 |
Publication Type
| Journal Articles | 5 |
| Reports - Research | 5 |
| Book/Product Reviews | 1 |
Education Level
| Higher Education | 4 |
| Postsecondary Education | 1 |
Audience
| Media Staff | 2 |
Location
| Michigan | 1 |
| Texas (Houston) | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkGuajardo, Richard; Brett, Kelsey; Young, Frederick – Journal of Electronic Resources Librarianship, 2017
For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…
Descriptors: Academic Libraries, Case Studies, Electronic Libraries, Electronic Publishing
Van Ullen, Mary; Kessler, Jane – Public Services Quarterly, 2012
In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…
Descriptors: Statistical Analysis, Databases, Followup Studies, Citation Analysis
Whang, Michael – Journal of Web Librarianship, 2007
Measuring website success is critical not only to the web development process but also to demonstrate the value of library services to the institution. This article documents one library's approach to the measurement of website success. LibQUAL+[TM] results and strategic-planning documents indicated a need for a new type of measurement. The…
Descriptors: Strategic Planning, Metric System, Academic Libraries, International Organizations
Whang, Michael; Ring, Donna M. – Journal of Web Librarianship, 2007
Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…
Descriptors: Strategic Planning, Library Services, Academic Libraries, Web Sites
Cibbarelli, Pamela – Computers in Libraries, 1996
Examines library automation product introductions and conversions to new operating systems. Compares user satisfaction ratings of the following library software packages: DOS/Windows, UNIX, Macintosh, and DEC VAX/VMS. Software is rated according to documentation, service/support, training, product reliability, product capabilities, ease of use,…
Descriptors: Comparative Analysis, Computer Software Evaluation, Information Technology, Library Automation
