Information behavior is an important area of conceptual knowledge for reference service providers, as it provides structure for understanding users' information seeking and use. This study explores the extent to which information behavior theories, models, and concepts have been integrated into professional education for reference and information…

With growing emphasis on data curation practice in both science and industry, there has been a call for information professionals to take on a substantial role in data curation. Library and information science (LIS) education has been responding to this call by offering various training opportunities from Master's education to professional…

The practice of reference and information service (RIS) should be based on an understanding of how users seek information to fill information needs and of what they do with that information once they have found it. RIS professional education, therefore, should provide students with a strong grounding in information behavior. This study explores if…

Libraries provide invaluable services and supports to members of their communities, including school communities. Those with autism spectrum disorder (ASD) can receive particular benefits from their libraries, including supports in the areas of academics, social skills, communication, technology, literacy, leisure skills, and even employment…

Academic libraries continually adjust services to adapt to the ever-changing landscape in higher education. In response to the broken textbook market, libraries are becoming actively involved in the open educational resources (OER) movement. Although there is not a formal program in place, librarians at Utah State University explored a…

New York University Abu Dhabi (NYUAD) Library receives copies of all course syllabi to provide a number of services to faculty and students related to acquisitions, access, collection development, subject liaison, and library instruction. Access services and acquisitions staff, as well as subject liaison librarians, work together using specific…

Academic libraries are continually being asked to demonstrate their value. Showing benefits that provide financial value to the user community is one approach to meeting this challenge. With a focus on journal articles and monographs, the authors have analyzed course syllabi to determine the cost savings graduate students in psychology receive…

In 2012, and 2014 Libraries and Learning Services from the University of Auckland created two online courses to introduce students to the concept of academic integrity and its associated values and expectations. The challenge was to introduce the somewhat dry subject matter to a diverse group of students in an engaging way and to avoid large…

Librarians seek opportunities to improve outreach to faculty and promote shared interests in information literacy. A comprehensive review of syllabi for all undergraduate courses offered during one academic term examined course-level learning outcomes and graded assignments to see how well they aligned with the five Association of College and…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 123,461 surveys were sent out in 5,516 envelopes; 86,998 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 97.0%. The instructors' reports were provided to…

Section 508 of the Americans with Disabilities Act (ADA) mandates that programs and services be accessible to people with disabilities. While schools of library and information science (SLIS*) and university libraries should model accessible Web sites, this may not be the case. This article examines previous studies about the Web accessibility of…

The "Student Evaluation of Instruction" (SEOI) was administered to all full-time and part-time faculty. Approximately 105,475 surveys were sent out in 5,489 envelopes; 66,790 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 81.0%. The instructors' reports were provided to…

The Student Evaluation of Instruction (SEOI) was administered to all full-time and part-time faculty. Approximately 105,192 surveys were sent out in (5,726) envelopes; 77,886 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 96%. The response rate for the survey was 74%. The…

The Student Evaluation of Instruction (SEOI) was administered to all full-time and part-time faculty. Approximately 97,160 surveys were sent out in 5,320 envelopes; 60,206 surveys were returned to the Office of Institutional Research. The return rate for the SEOI packet envelopes was 84%. The Instructors' reports were provided to academic,…