This paper presents research findings and design strategies that illustrate how digital technology can be applied as a tool for "hybrid" placemaking in ways that would not be possible in purely digital or physical spaces. Digital technology has revolutionised the way people learn and gather new information. This trend has challenged the…

Although the library's Web site has become a standard tool for seeking information and conducting research in academic institutions, there are a variety of ways libraries approach the often challenging--and sometimes daunting--process of Web site development and maintenance. Three librarians at Western Michigan University explored issues related…

The purpose of this study was to assess usability of an academic library Web site and to better understand how faculty and students complete typical tasks using one. Despite their success in completing the tasks, participants experienced difficulties in knowing where to start and with the site's information architecture-in particular while…