A study was conducted to assess client reaction to key activities of the Lifelong Learning Center (LLC) of the Free Library of Philadelphia and to identify particular patterns of client interest. A survey was developed to determine (1) clients' satisfaction with accessibility of services, quality of interaction with staff, and information…

Reports on a study of the awareness, use, and diffusion of job information in a low-income population as a test of diffusion theory. A review of the literature is included and major models are reexamined with information rather than technology as the innovation. Implications for librarians are discussed. (EM)