Describes a project in which graduate students with knowledge engineering experience used five different microcomputer-based shells to build a prototype application of an expert system to assist library patrons with business reference questions. The strengths and weaknesses of each product are discussed and compared. (seven references) (CLB)

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

As librarians cope with reduced budgets, decreased staff, and increased demands for services, microcomputers will take a significant role in library automation by providing low-cost systems, solving specific library problems, and performing in distributed systems. This report presents an introduction to the technology of this low-cost, miniature…

Presents microcomputer-based information retrieval system in public access mode and describes preparations, procedures, and use developed and recorded during first year of operation at Louisiana State University. A detailed analysis of month-long free trial period (user status, major areas of study, subjects searched) and 10 conclusions and…

A survey was conducted of school media centers throughout the United States to determine: (1) how computers are being utilized by these centers, (2) the levels of satisfaction with present services, and (3) whether or not the services being provided by the computer are cost effective. Responses to survey forms returned by 20 school districts and…

Describes a project developed at the Northern Virginia office of Central Michigan University (CMU) to analyze reference questions received at an off-campus library services program for graduate students. The development and use of a software program--the Statistical Package for the Social Sciences SPSS/PC+ Studentware--is explained. (LRW)

The purpose of this study was to determine the current levels of automation and plans for future automation in state-supported, two-year community college libraries. A second purpose was to examine the impact of independent variables, such as enrollment and professional staff, on library automation. Eighty community college library directors and…

Search Helper, a microcomputer software package marketed by Information Access Company to serve as a gateway to several of their databases, was selected as a system for introducing the Carnegie-Mellon University community to do-it-yourself database searching. Preliminary results of user survey indicate service to be extremely popular with library…

Provides an interim report on a project whose goal is to provide subject access to the knowledge of mankind at least as well as the skilled reference librarian. Classification and concept formation are discussed in terms of four modules: diagnostics of information-seeking behavior, network interface, subject access, and graphic interface. (EM)

Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…