This paper presents an auto-ethnographic exploration of two post-tenure female faculty member's experiences developing their programs of research. Self-reflection was used to explore the factors that have helped or hindered the development of their research program, and the continued challenges they faced as female faculty. Composite themes were…

This study investigates complaints and complaint responses in interactions between local citizens and the hosts of a live two-hour radio phone-in in Jordan devoted to receiving and handling complaints of a public nature. Using Brown and Levinson's (1987) politeness model, the study examines the functions and patterns of complaints and the types of…

As distance education models in social work education continue to grow, this study addresses prevalence and type of models in graduate social work programs and the perceptions of deans about the future of e-learning models of curriculum delivery. The study was an exploratory sequential mixed-methods design including a national survey of 121…

Many institutions of higher education develop assessment systems to demonstrate evidence of value added and to meet accreditation requirements. The sustainability of such assessment systems is usually dependant on creating a culture of assessment, which entails establishing shared values and principles and implementing practices designed to meet…

Reviews empirical research on nonverbal communication in the courtroom environment. Introduces a functional model that explicates the process whereby nonverbal signals of courtroom participants can influence a jury. Suggests that nonverbal communication has a role in five key areas. Presents several propositions that come from the research. Notes…

Models of organizational structures developed through the study of commercial organizations are not necessarily applicable to educational organizations. Technical organizations such as factories act to regulate the flow of their processes and products and, thus, to buffer them from external forces. Institutional organizations such as schools or…

Many counselors, psychologists and other growth specialists functioning in institutions seek ways of improving them but are frustrated by feelings of lack of personal influence or expertise. Attempts at change are often aborted or actually programmed for failure by professionals who expect rejection of their ideas. In many instances, professionals…

Changes in the composition of colleges and universities during the 1970s and the changes in the subpopulation of institutions with a high commitment to liberal arts education were studied. The effect these changes had on the diversity of the population and subpopulation is described. (MLW)

Describes a databased taxonomy of behaviors that elementary and secondary school teachers use to cope with both internally and externally derived work stress, considers the effectiveness of such behaviors, discusses methods for preparing teachers for working conditions, and points out the value of the taxonomy for future research. (PGD)

Describes how decision makers utilize information, and synthesizes models of organizational information and communication between science and government. Usage is affected by interrelationships of several variables: decision makers' environments; organizational and individual characteristics; and character of the information. Variations in usage…

Explores four models of management strategy operating in seven Scottish further-education colleges: strategic control from the center, strategic "fit" emphasizing management of resources in an externally competitive environment, strategic "stretch" addressing organizational infrastructure and internal capabilities, and…

The purpose of this paper is to provide a perspective on advocacy and advocate counseling for participants in the University of Maryland Sixth Annual Community-Clinical Workshop, 1976. It attempts to define relevant terms and outline a method of self-advocacy which can, if utilized properly, lessen the impact of institutional racism. The terms,…

The behaviors and subsequent situations of two sets of colleges that experienced severe financial difficulties in the mid-1970s were examined. One set made a dramatic recovery; the other set did not. The more resilient group pursued a combination of adaptive and interpretive strategies. (MLW)

This study examined the impact of institutional culture on the change process within colleges and universities. It used an ethnographic approach and two tiered cultural frameworks to investigate comprehensive change at six institutions. The conceptual frameworks of culture used were Berquist's theory of institutional archetypes of culture and…

After summarizing research into the sources and correlates of teacher stress, this article defines and proposes a model of work-related stress in school, incorporating current concepts and research findings. Strategies for coping with the buildup of environmental stressors are developed for application at various administrative levels within the…