For decades, declines in library reference use have been inextricably tied to technological improvements. This article asserts that reference staffing models may be a significant predictor of a decline in reference questions. Using two years of data, collected from a large public university, the researchers determined user preferences among five…

This article describes how one very large, diverse school district developed a Student Acuity Tool for School Nurse Assignment and used a logic model to successfully advocate for additional school nurse positions. The logic model included three student outcomes that were evaluated: provide medications and procedures safely and accurately, increase…

This case study reports on the work of Denise Watts, who in 2011 was the newly named Project L.I.F.T. executive director and a Charlotte-Mecklenburg Schools zone superintendent. She approached Public Impact for help in meeting the new Project L.I.F.T. (Leadership and Investment for Transformation) goals. Facing urgent needs for real change, Watts…

The Youth Villages Transitional Living program is intended to help youth who were formerly in foster care or juvenile justice custody, or who are otherwise unprepared for adult life, to make the transition to independent living. Youth Villages, which serves emotionally and behaviorally troubled young people, operates a number of programs in…

There's a lot of work happening all over the country to "turnaround" schools. Federal stimulus programs, including Title 1 Improvement Grants and Race to the Top, have caused many states and school systems to focus on how to address schools trapped in a cycle of failure and "turn them around." On the school level, there are…

The resource agent role by the institutional researcher is not unique, but the structuring of this role within the framework of a planning management model is rather uncommon. This document attempts to: (1) present a conceptualization of a particular role for institutional researchers; (2) to define the planning management model within which the…

The validity of the Biglan clusters, guides in classifying or categorizing academic departments among a wide range of colleges and universities, is discussed. Evidence supports the validity by showing how faculty salaries and instructional staffing patterns differ among departments along the dimensions described by Biglan. (Author/MLW)

Focuses on the use of personnel to supervise, instruct, or assist training in a military environment and offers a model to assess the use of instructional personnel for self-paced courses. Some implications for nonmilitary education and training are indicated. (Author/MER)

Purpose: This study reviews staffing standards from the 50 states and the District of Columbia to determine if these standards are related to nursing home staffing levels. Design and Methods: Rules and regulations for states' nursing home staffing standards were obtained for the 50 states and the District of Columbia. Nurse staffing data were…

This report describes the findings of a study conducted for the New Jersey State Library (NJSL) with two major objectives: (1) to determine how much it costs two State Contract Libraries (the Central Library of the Newark Public Library and the Bureau of Law and Reference of the New Jersey State Library) to provide supplemental question handling…

This summary reports the findings of a study conducted for the New Jersey State Library (NJSL) with two major objectives: (1) to determine how much it costs two State Contract Libraries (the Central Library of the Newark Public Library and the Bureau of Law and Reference of the New Jersey State Library) to provide supplemental question handling…

Describes a conceptual framework and vocabulary that can be used to discuss strategies and choices involved in reference question handling. A model of question handling is presented which provides for developing strategies for handling questions, evaluating the appropriateness of the strategy, and relating levels of service to resource…

This report contains annex materials from a study conducted for the New Jersey State Library (NJSL) with two major objectives: (1) to determine how much it costs two state contract libraries--the Central Library of the Newark Public Library and the Bureau of Law and Reference of the New Jersey State Library--to provide supplemental question…

A model of departmental support expenditures is constructed. The requirements for administrative and technical staff and for operating funds of a university's academic units were analyzed, and these were related to a number of quantitative characteristics of the units. (Author/MLW)

This article reviews personnel administration techniques that have been used to establish work-load parameters, but offer no aid in subject deployment. A model which identifies elements that must be included in a consideration of work-load measurement and subject allocation for library collection development tasks is presented. Thirty-four…