The selection and ordering of response units (phonemes, letters, keystrokes) represents a transversal issue across different modalities of language production. Here, the issue of serial order was investigated with respect to typewriting. Following seminal investigations in the spoken modality, we conducted an experiment where participants typed as…

Discusses a study of the qualities and skills that are common to both word processing and data processing personnel. (JOW)

A study was conducted to identify stage characteristics in terms of technology, applications, the role and responsibilities of the office automation organization, and planning and control strategies; and to describe the respective roles of data processing professionals, office automation analysts, and users in office automation systems development…

Describes a study that used survey research techniques to identify duties and tasks related to work performed by data entry operators. Based upon survey findings, a catalog of performance objectives and guides was developed, which is especially useful for instructors, as well as administrators and curriculum specialists. (NRJ)

This study was designed to determine the relative impact of dichotomized task performance data compared to percent time-spent estimates for those members performing each task on the group job descriptions determined through application of the Comprehensive set of Occupational Data Analysis Programs (CODAP). Using groups identified by a routine…

A study was undertaken to (1) determine the present state of the office environment by asking corporate officers, governmental officials, and educational administrators to take a close look at their personnel, procedures, and equipment and (2) determine what equipment, office systems, and personnel qualifications are anticipated for the future.…

The potential employment impact of office automation is the topic of the study described in this book. The study reviews trends in clerical employment over the last 30 years in a search for evidence of the impact of changes in process technology on clerical employment levels. Specifically, it examines clerical employment trends from 1950 to 1980…

A study was conducted (1) to determine current practices in word processing installations in selected organizations throughout the United States, and (2) to ascertain anticipated future developments in word processing as well as to provide recommendations for educational institutions that prepare workers for business offices. Seven interview…

Based on 17 case studies in European Community countries and a literature review, this research project derives several findings--some of them contradictory--about the evolution of qualifications related to office technology. The population studied was office technology users below the executive level. The project found that the impact of the new…

A study examined the use of office technology and the changing role of the management supportive staff in the modern office. During the study, the researcher conducted prearranged, one-hour personal interviews with individuals responsible for supervising day-to-day activities of management supportive staff at 50 companies in 16 sites. The…

This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and…

Automated office technologies, such as office automation systems, management information systems, teleconferencing, message systems, and robotics, are providing momentum for the trend towards the "paperless office" by allowing new means of carrying out office tasks and aiding in the management of time, data, and messages. The success of these…