As US college campuses continue to be embroiled in demonstrations and internal conflict over the Israel-Hamas War more than one year after its outbreak, it is worth examining how the conflict initially boiled over into American higher education. To this end, the authors analyzed how university leaders chose to initially communicate with their…

This study explored the loneliness experienced by school administrators, the causes and results of this loneliness, and the ways the administrators cope with loneliness through their experiences. The study employed the phenomenology design, one of the qualitative research designs. The study group consisted of 14 elementary and middle school…

Based on four maxims of Grice's cooperative principle framework, a small-scale study is conducted to examine the communication strategies employed by experienced ground service staff. Data have been collected from questionnaires and in-depth interviews with Chinese domestic airlines' ground staff. This study identifies that the communicative…

The study investigated the influence leaders' communication pattern has on lecturers' job performance in Kwara State Colleges of Education, Nigeria. Using the descriptive survey method, the population of the study was made up of all lecturers and students of the existing three state government owned Colleges of Education in the state. Five hundred…

The widespread use of Work-Integrated Learning (WIL) in the higher education sector in recent years highlights the importance of forging successful relationships with employers, business, industry and government. This article reports on a large ethnographic study conducted by Victoria University into host organisations' perceptions of WIL.…

Addressing the needs of Latino workers can help improve working conditions, job satisfaction, and productivity of both employees and the companies hiring Latino workers. The study reported here assessed educational needs, communication gaps, and technical skills of Latino workers working in the horticultural industry in Iowa--an ethnic group that…

Analyzes problems inherent in the Challenger project. Suggests that these are illustrative and worth the consideration of business communication teachers and practitioners as well as communication consultants. (JAD)

Uses the 1979 Three Mile Island nuclear plant accident to illustrate the communication problems embedded in a crisis. Describes the reactions created by the stress related to crisis. Suggests business communication strategies for improving communication to the public. (SR)

To assess the communication practices of not-for-profit (NFP) agencies, a study conducted a local survey of 105 NFP organizations in Cleveland, Ohio, in the spring of 1987, specifically examining their public relations activities and campaigns which manage and diffuse information about NFPs to the larger community. First, a focus group sample of…

A study to determine the communication needs and activities of a variety of organizations was conducted by interviewing representatives of ten organizations ranging in size from a staff of two to an international staff of 25,000 persons. The in-depth interviews were designed to gain information about the nature of the organization and the…

A study analyzed the use of third-party credibility as a deliberate and systematic public relations strategy to regain credibility for an organization faced with public hostility. Four types of third-party usage are: citizen participation, outside investigation, adversarial advocacy, and employee dissemination. Third-party credibility as a public…

To discover the kinds of conflict encountered by hospital nursing staff members, nurses from several hospitals were asked to report the types of conflict they anticipated meeting during a work week. The answers were categorized into eight loci of conflict topics: (1) physician-nurse conflict, (2) uncooperative working norms, (3)…

Examines the role of communication directors involved in internal communication activities in business organizations. Indicates that directors perform a variety of roles ranging from journalistic to advisory/support work. Proposes a functional role involved in determining major policies for communications systems. (JMF)

Examines a descriptive model of communication relationships between members of collectives to determine whether perceptions are the result of formal structure, collective interests, or individual interests. Finds structures of perceived communication relationships are similar across organizations, whereas structures in observable communication are…

Concludes that managing editors depend primarily upon face-to-face communication to reach newsroom employees. (FL)