Leaders in higher education regularly find themselves at the intersection of change, torn between their institution's history and culture, the intrinsic value of education, market needs, and the desires of alumni, current, and prospective students. Higher education is often labeled reluctant to change, and many believe any change initiative not…

This article examines the development and implementation of a strategic cultural change program from a case study perspective. Initially, the article describes how the program was developed, including an explanation as to how a communication component was integrated into the program from inception. This integration helped reduce the anxiety that…

The 2016 ICARS survey reports on data collected September 2015 to November 2015 in the International CASE Alumni Relations Survey. The findings are drawn from 84 responding institutions across 12 European countries. 76 percent of respondents are from the UK and 24 percent are from other European countries. ICARS emphasises the link between alumni…

This ethnography documents how the message of sustainability was interpreted and communicated through a sustainable agricultural (SAG) program at an American higher education institution. The ethnography documents the evolution of the program as the program tackled obstacles and accomplished its goals during the initial phases of the program's…

Purpose: Research into professional services firms that have successfully implemented and adopted Web 2.0 tools are still rare, with no widely known accepted methodologies or frameworks. The purpose of this case study is to investigate a medium-sized law firm that embarked on a KM programme that makes explicit use of emergent enterprise-based Web…

Across the country, states and districts are designing principal evaluation systems as a means of improving leadership, learning, and school performance. Principal evaluation systems hold potential for supporting leaders' learning and sense of accountability for instructional excellence and student performance. Principal evaluation also is an…

High-quality youth arts programs that take place outside the formal education system play a vital role in supporting the developmental needs and well-being of today's youth, particularly youth at risk of negative outcomes. Out-of-school time (OST) youth arts programs provide opportunities for youth to learn about themselves and their world while…

Three case studies of university communication audits are presented to illustrate recommendations and changes implemented in institutional communication as a result of the audit. (JMF)

Since 1988, considerable state and school/district energies have been devoted to implementing Re:Learning in Pennsylvania. This paper describes the experiences of Cycle I project directors who implemented Re:Learning in late 1988 or early 1989. Re:Learning is a national effort to redesign the total school system, based on Theodore Sizer's (1984)…

Discusses insights gained from observations of cross-functional computer-based team planning in a variety of enterprises. Observations involved over 2000 participants in 100 planning efforts over a period of six years. Efforts focused on the planning of new products or processes, development of strategic business plans, and consensus building…

Research was initiated to investigate the concept of "network" as it related to the development of an occupational information system in Minnesota. Forty-eight users and producers of occupational information located in a number of Minnesota agencies were interviewed, with primary atention given to those agencies represented on the…

The MD Program is a collaborative, interorganizational, school-based administrator training program at the doctoral level, sponsored by five county school systems in the Baltimore metropolitan area and two campuses of the University of Maryland. After an introductory description of the program and its collaborative decision-making policy, this…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 11 titles deal with the following topics: (1) interpersonal communication in the reference interview; (2) the relationship of a principal's communication behavior to the teacher's perceived job satisfaction; (3) the relationship…

Communication and openness seem to have a major impact on relationships. The scope of communication activity undertaken by many university schools of education includes workshops and institutes, periodic meetings, print and other media, demonstrations, and formal and informal training. In all activities, these schools have a responsibility to the…

This case study focuses on formal agreements between a college of education and individual school districts. The Office of Field Experiences (OFE), founded at Eastern State University's College of Education in the 1960s, formally collaborated with five school districts to establish either teacher centers or professional development centers. Each…