A study of current trends in performance evaluations indicates that most large organizations are placing increasing emphasis on the importance of performance appraisal and are making continuing efforts to improve their systems. Trends include narrative evaluations, typing pay more closely to performance, and frequent changes in the appraisal…

This report of the Science and Technology Telecommunications Task Force consists of analyses of diverse issues, along with recommended actions. The project had two objectives: (1) to identify actions that will pave the way for the application of a few promising technologies to the benefit of users of telecommunications, and (2) to suggest actions…

To better understand how individuals communicate and manage information in offices, four pairs of managers and personal assistants were interviewed and monitored. The study identified and categorized a range of tasks and described the frequency and duration of a common set, indicating variations in performance. Discusses implications for the…

The report is concerned with research performance and results at the Savoy Aviation Research Lab. Research accomplishments are described according to eight tasks which are of two general types, those dealing with human resources research and those dealing with manned systems research. Specifically, four tasks deal primarily with pilot selection…

This study, part of a larger effort to develop a methodology for evaluating intelligent computer systems (Artificial Intelligence Systems), explores the use of benchmarking as an evaluation technique. Benchmarking means comparing the performance of intelligent computer systems with human performance on the same task. Benchmarking in evaluation has…