This study explores the influence of teaching methods of service digitalization and innovative work behaviour models on fresh graduates. In the digital transformation era, the application of information technology is becoming increasingly important to improve work efficiency and effectiveness. This study aims to analyze the extent to which…

Background: This study compared differences in work roles and functions, employment settings, job titles, and compensation received over a 12-year time period as reported by two different samples of undergraduate-trained personnel. Method: Using the same survey instrument from an earlier investigation conducted by Herbert et al. (2010), data from…

Knowing the stakeholder's perception of educational quality is essential for Higher Education (HE) institutions because it reflects the market acceptance of its products. The study aims to analyze stakeholders' satisfaction with HE's quality through the performance of its graduates. Data collected through surveys to 258 customers in 15 educational…

In this research, we developed behaviorally anchored rating scales (BARS) to evaluate the job performance of Zone Three jobs requiring middle-level skills and prior education ranging from vocational training to an associate's degree as well as work-related skills or experience. We ultimately identified 7 relevant job performance dimensions mainly…

This study is aimed at determining the contributions of self-efficacy and problem solving skills to the job performance of secretaries. The study also ascertained the relationship among self-efficacy, problem solving skills and job performance of the secretaries. The study employed the descriptive research design. Ten (10) secretaries were…

The study dealt with perception of accounting educators and senior accountants on skills required of accounting education graduates for effective job performance in automated offices. The study adopted a descriptive research design.The population consisted of 149 respondents, made up of 80 accounting educators in public tertiary institutions and…

The purpose of this research was to develop and provide initial validation evidence for the performance impact of a measure of an individual's perceived ability to learn and solve problems (PALS). Building on the self-efficacy literature and the importance of learning and problem solving, the fundamental premise of this research was that PALS…

Purpose: The purpose of this paper is to present the main characteristics of the role-playing game "Strategic Micro-Firm" which aims to reproduce the fundamental features of a complex supply chain. Design/methodology/approach: A specific role-playing game is presented, in which a Balanced Scorecard is used as the reporting device and is…

This single instrumental qualitative case study explores and thickly describes job performance outcomes based upon the manner in which self-directed learning activities of a purposefully selected sample of 3 construction managers are conducted, mediated by the use of Web 2.0 technology. The data collected revealed that construction managers are…

To identify the most important competencies for college graduates to succeed in the 21st century workforce, we conducted an analysis of the Occupational Information Network (O*NET) database. O*NET is a large job analysis operated and maintained by the U.S. Department of Labor. We specifically analyzed ratings of the importance of abilities (52…

Ethnographic interviews with 3 teams of 26 computer programmers revealed how levels of collectivism or individualism differed as groups solved problems. Cultural cohesion was identified as a separate construct from collectivism. (Contains 53 references.) (SK)

Discriminant analysis of differences between 32 active and 12 inactive quality circles on member participation and circle performance showed that active circles had a lower failure rate, higher attendance, and higher net savings in circle projects. (SK)

A study of 288 hospital employees engaged in problem-solving groups found that previous group problem-solving experience, educational level, work expertise, and problem-solving confidence were the best predictors of self-efficacy. (SK)

A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

Reports the development of an empirically derived measure for evaluating the influence of personal constructs and decision rules in solving rehabilitation problems. The instrument was administered to 20 novice rehabilitation counselors and was found to have acceptable levels of content validity. (Author/JAC)