This article presents a qualitative evaluation methodology of academic departments for library organizational learning and library enhancement planning. This evaluation used campus units' academic program review reports as a data source and employed collaborative content analysis by library liaisons to extract departmental strengths, weaknesses,…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…

This article provides a case study of how the University of Nebraska College of Law and Schmid Law Library use "buttons" to manage Law College faculty members' and librarians' online presence. Since Google is the primary search engine used to find information, it is important that librarians and libraries assist Web site visitors in…

Electronic resources, the tools we use to manage them, and the needs and expectations of our users are constantly evolving; at the same time, the roles, responsibilities, and workflow of the library staff who manage e-resources are also in flux. Recognizing a need to be more intentional and proactive about how we manage e-resources, the…

This case study describes the process of proposing and implementing a wiki for use in an academic library setting, based on the process used by Iowa State University Library. Using the Iowa State University Library Wiki as a model, this article lays out the decisions necessary at each step of the process of establishing a new wiki. Control of…

Purpose: To detail a user's experiences of the digital archive project of the Royal Geographical Society (with the Institute of British Geographers) (RGS-IBG). The "Unlocking the Archives" project has five facets: construction and conservation at its London archives; an online catalogue of its collections; digitisation of images and…

Purpose: To tell the story of a particular digitisation project with which the author has been closely involved, illustrating the problems and scope of the project and focusing especially on the issues relating to the selection of appropriate content. Design/methodology/approach: This paper is based largely on personal involvement in the project…

The status of the California Community Colleges (CCC) Library and Learning Resources Program (LLRP) is described in this report, which reviews a systemwide survey of the LLRP completed in the 1988-89 academic year; and provides a national and statewide context for ongoing discussions of the relationship between the LLRP and the CCC Board of…

This document focuses on the evaluation, bibliographic searching, replacement, preservation photocopying, and microfilming of library materials that are too brittle to handle without risking damage. To assess these activities, a SPEC (Systems and Procedures Exchange Center) survey was sent to members of the Association of Research Libraries (ARL),…