Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

In Japan, the increase in school nonattendance during compulsory education has become a significant social issue. Adaptation assistance classes play an important role as public institutions supporting students with school nonattendance, aiming to facilitate re-attendance and promote social independence. Despite the lack of thorough evaluation of…

Objective: This paper reports on a programme which sought to engage individuals and groups who are underrepresented in the UK labour market. The programme aimed to improve access to employment opportunities and provide practical support in job applications. The focus was on encouraging people to seek employment in the health and social care…

School mobility, compounding socioeconomic inequities, can undermine academic achievement and behavior, particularly during middle school years. This study investigates the effect of a school-based integrated student support intervention -- City Connects -- on the achievement and behavior of middle school students who experience school mobility.…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

Previous research on preparation for the VPSA role has emphasized career progression rather than participation in professional development activities. This study aimed to explore the perceived effectiveness of 11 different professional development activities across 8 of the NASPA/ACPA Professional Competency Areas for Student Affairs Educators in…

Although studies have addressed how universities respond to the needs of student-parents and food-insecure students independently, few studies examine students with these intersecting identities. This article explores how institutional culture affects the ways that universities respond to the needs of food-insecure student-parents. Using Schein's…

Despite increased attention by policymakers to improve postsecondary employment outcomes, rates of entry into the competitive workforce for transition-age youth with disabilities continue to lag behind those of their peers without disabilities. The passing of the U.S. Workforce Innovation and Opportunity Act of 2014 provided increased…

Enhanced Academic Support (EAS) is an intervention designed to improve academic achievement among children who receive support from the child welfare services (CWSs) in the home. We investigated the effects of EAS in a randomized controlled trial in Norway. In total, 82 families who received support from the CWS were included in the study (37 in…

Objective: To examine how veterans resource centers (VRCs) and corresponding services influence student veteran transitions by applying the Schlossberg Transition Model. Participants: 12 student support staff and 6 junior/senior undergraduate student veterans at a four-year public university in California. Methods: In-depth semi-structured,…

Research Findings: Very little research has examined whether the contributions of Head Start's Family Service Workers (FSWs) and family partnership services influence family and child outcomes. Using data from 215 families in the 2014 Head Start Family and Child Experiences Survey (FACES), this study used structural equation models to examine…

This report evaluates the Institute of Museum and Library Services' (IMLS) four grant programs specifically designed to support library and museum services in Native American, Alaska Native, and Native Hawaiian (Kanaka Maoli) communities. Conducted by a combination of Kituwah Services, LLC (Kituwah Services), ICF, and IMLS, the evaluation examined…

Background: To improve the quality of palliative care, six evidence-based tools were implemented in 10 care services specialised in care for people with intellectual disabilities. Contextual differences were taken into account by using a participatory action research approach. Method: The RE-AIM framework (Reach, Effectiveness, Adoption,…

Satisfied students are easy to retain and perform better in academics. That consequently affects higher educational institutions' success and reputation. To become a top higher educational institution, every institution tries to provide the best academic facilities and services to its students. However, non-academic services are not given equal…

In community colleges in the United States, graduation rates remain frustratingly low. Students face many challenges, including the financial costs of attending college; the demands of school, work, and family; complex institutional systems; underfunded student support services; and insufficient preparation for college-level work. To address these…