Quality control mechanism that allows long term improvements of a study field or a study program is necessary for good functioning of educational institution or department in actual nature of competitive universities' environment. This paper focuses on quality control mechanisms in general and more closely on professional study fields. The…

This article provides results from a three semester case study of the pedagogical efficacy of an innovative quality management field exercise. A series of direct and indirect measures were used to assess the extent to which the field exercise met a set of learning objectives. The results indicate that the assessment framework is useful in…

State coordinators of early hearing detection and intervention (EHDI) programs completed a strengths, weaknesses, opportunities, and threats, or SWOT, analysis that consisted of 12 evaluative areas of EHDI programs. For the quality improvement area, a total of 218 items were listed by 47 EHDI coordinators, and themes were identified in each…

High-quality care in the earliest years of life has been shown to relate to positive developmental outcomes for children, including improved early academic skills, social-emotional competencies, and cognitive functioning. Unfortunately, the early care experiences of many children are not always high quality; rather, research suggests that…

Purpose: The purpose of this paper is to present the influence of the human resource (HR) manager on the quality of service in an academic college, and the human resource management (HRM) outcomes of the process. Design/methodology/approach: The paper relates to a customer satisfaction survey. More than 120 questionnaires were completed by the…

During 2006, High/Scope worked with the Forum to provide training and technical assistance to several state and regional networks which are building quality improvement and accountability systems. In each community, High/Scope staff presented to local decision-makers and provided one- or two-day pilot training workshops for parishioners and…

Purpose: This paper sets out to examine methods that can be used to enhance the quality and consistency of dissertation assessment. Design/methodology/approach: The paper includes a review of literature on quality, consistency and criteria of dissertation assessment to highlight the current practices in higher education. A case study approach was…

Purpose: As funds have increased for the provision of in-home care, so too have concerns about the quality of services. In response, care management agencies and home-care providers have developed an array of monitoring activities designed to ensure the quality of services. In this article, we show how an area agency on aging both collected and…

The TAFE (Technical and Further Education) National Centre for Research and Development conducted a survey to determine industry needs for quality training in Australia. Interviews were conducted with managers in manufacturing and tourism/hospitality companies throughout Australia, especially with firms with a high reputation. Interview forms were…

A study investigated the value of professional certification within the context of Massachusetts manufacturing companies with reported sales of at least $10 million but no more than $25 million. The specific certification evaluated was that of Certified in Production and Inventory Management (CPIM) as awarded by the American Production and…

To help institutions meet National Council for Accreditation of Teacher Education standards, the article presents a research-based accreditation self-study process model incorporating three factors: recognition that program improvement is worthwhile, a well-designed curriculum benefiting from continuing improvement and a strong knowledge base, and…

The author, Executive Director of the President's Council on Physical Fitness and Sports, examines the state of physical education in secondary school programs and presents twelve commonalities of quality physical education programs. Those common characteristics are identified as: (1) high student and staff morale; (2) frequent methods…

Papers on local area networks (LANs), modelling techniques, software improvement, capacity planning, software engineering, microcomputers and end user computing, cost accounting and chargeback, configuration and performance management, and benchmarking presented at this conference include: (1) "Theoretical Performance Analysis of Virtual…

A computerized teacher/advisor for a Classwide Peer Tutoring Program was developed, and initial tests were conducted. This paper reports the development of the system and results of two small-scale tests of its accuracy and its use by teachers. Implications of combining behavioral and computer technology in assessing fidelity of treatment are…

This document describes six different approaches to outcomes assessments, approaches that are named in the titles of chapters 2 through 7. The chapters and authors are as follows: "Perspectives on Assessment Policy and Practice" (Bragg, Harmon); "Total Quality Management" (Bragg); "Assessing Student Success" (Harmon);…