Institutions of higher education are faced with challenges when implementing an assessment initiative. These challenges include constraints on time and resources, the demands of specialized accreditation, and faculty motivation to comply. In addition, the communication of the expectations around assessment must be clear to all constituents in…

The article describes a project that employs problem-based learning (PBL) to teach the Lean Six Sigma (LSS) methodology as part of an undergraduate or graduate business course. It is scalable to a variety of course delivery and schedule formats, and uses data sets that can create distinct problem-solving scenarios for up to 16 student teams. It…

The Mother and Infant Home Visiting Program Evaluation-Strong Start (MIHOPE-Strong Start) is the largest random assignment study to date to examine the effectiveness of home visiting services on improving birth outcomes and infant and maternal health care use for expectant mothers. The study includes local home visiting programs that use one of…

Communication has an important role in life and especially in education. Nowadays, lots of people generally use technology for communication. When technology uses in education and other activities, there may be some communication barriers. And also, quality process has an important role in higher education institutes. If a higher education…

School inspections are expected to have an impact on data use and improvement of schools. Schools are expected to generate data (e.g., self-evaluation reports and student achievement results) as part of the inspection process. This process, in turn, also generates data (e.g., inspection reports) for school improvement. The high-stakes context in…

This brief guide is intended for managers who are responsible for computer projects, to explain the use of quality controls and software management methods. The typical problems of software development are explained. Over twenty distinct quality controls are defined, and recommendations are given for software management actions. Empirical…

A study addressed the issue of overpayments and other quality problems in the unemployment compensation (UC) program and was current as of June 1987. Principal findings are as follows: (1) overpayments constituted a major problem for the UC system as a whole; (2) high overpayment rates were symptomatic of fundamental problems including…

Documenting the inefficiency of the Housing and Urban Development (HUD) programs for American Indians, this report discusses HUD program administration and presents specific recommendations. The report is divided into the following sections and subsections: (1) 1977 is the ninth consecutive year HUD has promised more Indian housing than it has…

Papers on local area networks (LANs), modelling techniques, software improvement, capacity planning, software engineering, microcomputers and end user computing, cost accounting and chargeback, configuration and performance management, and benchmarking presented at this conference include: (1) "Theoretical Performance Analysis of Virtual…

A study of 10 organizations explored how their various certification or accreditation programs were developed, structured, and managed and made observations to guide the development of certification or accreditation for the electronics industry. From November 1994 through January 1995, a phone and fax survey was conducted of these organizations:…

The research methodology of a study to assess 1980-1981 award accuracy of the Basic Educational Opportunity Grants (BEOG), or Pell grants, is described. The study is the first stage of a three-stage quality control project. During the spring of 1981 a nationally representative sample of 305 public, private, and proprietary institutions was…

A study was undertaken of the Basic Educational Opportunity Grant (BEOG) program to estimate the extent of errors made by participants and the impact of the errors on program expenditures. A sample of BEOG applicants was asked to verify the data provided on applications. Then their financial aid records and related institutional computations were…