This paper is based on two studies conducted in Colorado Springs, Colorado, in 2008 and in Kampala, Uganda, in 2014. The basic research question addressed in both studies was: "What are the experiences in the lives of upper elementary-aged children that foster an intrinsic motivation to seek information?" The secondary question was:…

Describes a strategy for query negotiation, based on a sense-making approach, which enables librarians to understand queries from users' viewpoint. The results of tests of the neutral questioning approach in workshops for librarians are discussed along with participating librarians' responses to this technique. (MBR)

Introduction: The paper is based on the study of library users in Slovakia as part of a larger research project on the use of information. Method: A large-scale questionnaire survey was conducted in 2002 in sixteen academic and research libraries with 793 subjects, especially students and educators. Analysis: The data were analysed with the use of…