This codebook clarifies the variables used in a study analyzing the verbal behaviors of search intermediaries and library users requesting online bibliographic searches. Gathering data on 80 presearch interviews in seven medical libraries, the study was conducted (1) to identify verbal and nonverbal behaviors that facilitate, maintain, or impede…

The purpose of this project was to provide guidance to ERIC on how to facilitate product information retrieval. Information on practitioner needs, on the use of descriptors and abstracting procedures, and on alternatives for improving the system was gathered and circulated to NIE staff members. The resulting document described three alternative…