Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

The relevance of the study is due to the intensive introduction of information technology to library activities. Active use of information technology has a significant impact on the professional development of a librarian. It requires a high level of information competence. The purpose of the paper is to present and describe an information…

University libraries have had to provide acceptable noise levels for many years and this pressure has not diminished in the twenty-first century. Library space has to be utilized to ensure noise levels are best managed. A study was undertaken across four university libraries in South Florida to determine how universities utilized their limited…

The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…

In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…

As federal government information is increasingly migrating to online formats, libraries are providing links to this content via URLs or persistent URLs (PURLs) in their online public access catalogs (OPACs). Clickthrough statistics that accumulated as users visited links to online content in the University of Denver's library OPAC were gathered…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

This study explores the library needs of students and tutors of Allama Iqbal Open University (AIOU), utilization level of the library facilities and resources, the problems in the use of library, and suggestions for improvement of library facilities for students and tutors. Data collected from 4080 students and 526 tutors belonging to 15 different…

Describes a new analytical tool, data envelope analysis (DEA) model, which can provide better understanding of the efficiency of academic research libraries. Reports the results of a study using 1994-1995 Association of Research Libraries statistics together with expert judgments, in terms of constraints, to make the model more applicable to the…

Citation analysis of a systematic sample of 27 historical and historiographic articles was used to study the citation patterns of secondary sources in the history of technology. These patterns are compared with previous citation studies in history and other humanities areas and with multi-disciplinary citation studies in the social sciences.…

Columbia-Greene Community College (Hudson, New York) takes a yearly 10% statistical sample of its entire circulating collection, noting the call number, acquisition year, and circulation record of each book, in order to determine the pattern of book use over the preceding 2.5 years, and to facilitate the development of an acquisition pattern that…

Describes a study at the University of Michigan that examined the extent of serials duplication among branch and divisional libraries, the portion of the serials budget made up of duplications, and the relationship between duplication and serials characteristics. Ways to avoid serials duplication are suggested based on the findings of this study.…

The use of information regarding the ages of library items is a standard component of many approaches to weeding library collections, and has a long history in the literature of collection management. Current and past approaches to using aging information to make weeding decisions make use of very arbitrary decision criteria. This study examined…

Describes a study that compared holdings figures from the OCLC database to productivity measures from the "Journal Citation Reports" section of "Science Citation Index" and publisher circulation figures to determine whether there is a systematic relationship between easily gathered holdings and circulation figures and less…

Proposes a model for technical journal deselection based on the Bradford law of distribution. The model's operational prescriptives, characteristics of the Bradford distribution in the field of pediatrics, and relevance to collection management are discussed. (42 references) (KRN)