It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Libraries frequently reject automation because of high costs and lack of expertise. A simple, economical, automated serials records system is presented, based on storage of data on IBM cards. The system was implemented at the Radford College Library to best meet numerous needs. Samples of files and reports are given along with maintenance…

Describes how TES, a text extraction system, is able to electronically retrieve a set of sentences from a document to form an indicative abstract. Discusses various text abstraction techniques and related work in the area, provides an overview of the TES system, and compares system results against manually produced abstracts. (LAM)

The OCLC Interlibrary Loan (ILL) Subsystem was designed to facilitate resource sharing among OCLC participating libraries, thereby enabling libraries to expand the range of library resources available to patrons. The final report describes subsystem design and functional uses of the ILL subsystem. A functional overview explains the file,…

Addresses some problems associated with technological change and examines the nature of data and technology, organizations, and computer-mediated work. Concepts of sociotechnical systems design are related to library automation, and a set of strategies for facilitating technological change is proposed. (29 references) (Author/CLB)

Describes SCISOR (System for Conceptual Information Summarization, Organization and Retrieval), a prototype intelligent information retrieval system that extracts useful information from large bodies of text. It overcomes limitations of linguistic coverage by applying a text processing strategy that is tolerant of unknown words and gaps in…

Interlibrary loan (ILL) transactions are a major library problem because the increased volume places a burden on systems developed with no general plan. This report lists nine difficulties identified by the 1974 National Commission on Libraries and Information Science. Automated networking is imperative for ILL's future. The Ohio College Library…

Eight appendices provide information related to a study which was conducted to determine the feasibility of introducing new automatic techniques to Army library technical processing activities; to examine and recommend appropriate systems and configurations for library automation; and to determine costs of implementing the recommendations. The…

Describes an interface mechanism called "complex view support" to be used with a relational database system (RDBS) in supporting increasingly complex distributed environments in automated library systems. The interface system refers queries to multidimensional tables as well as to flat tables on RDBS and is shown to efficiently support…

An approach to the design of flexible text-based management systems for archives includes tiers for repository, software, and user management systems. Each tier has four layers--objective, program, result, and interface. Traps awaiting software development companies involve the market, competition, operations, and finance. (10 references) (MES)

The City of Baltimore utilizes an automated information system centered on finance and personnel administration. This survey of the system as of summer 1975 describes 15 categories of operations systems serving approximately 50 purposes. Each system is described by department, bureau, and services. These include: Bureau of Management Information…

This report examines the feasibility of developing a Colorado statewide union data base to support cataloging, acquisitions, and interlibrary loan functions. It concludes that any data base developed should focus on providing location information for the state's library materials to support patron access to available resources. The title location…

A library automation plan must not only produce an optimum system, but prepare staff, institution, and clientele for far-reaching change. This change can be accommodated by a functional model consisting of three phases: organization and overview; project expansion; project consolidation and preparation of system plan. Twenty-eight references are…

Describes the development and outcome of a cooperative computerization effort involving nine public and university museums. The discussion covers the project goals, data development and analysis, and contributions resulting form the project. Appendices provide the system data fields used and a comparison between automation of library and museum…

Designed to facilitate communications in future automation projects between library and data processing personnel, especially those projects involving the use of automated systems in the service of disabled patrons, this guide identifies and describes a master set of major circulation system requirements and design considerations, and illustrates…