Purpose: The aim of this study was to understand the needs of European users for successful development and uptake of a digital land-based knowledge platform. Methodology: The "discover and define" phases of the design thinking double diamond framework were applied to inform the construction of 16 user-personas and journeys. Qualitative…

Choices made on data visualizations guide how users make meaning of the information presented. This research investigates design decisions made on 115 state-level dashboards reporting school safety data. Using pre-determined codes drawn from a framework of visualization rhetoric, dashboard characteristics were described and analyzed. Analysis…

Introduction: We present a prototype collaboratory, a socio-technical platform to support sharing research data collection instruments in library and information science. No previous collaboratory has attempted to facilitate sharing digital research data collection instruments among library and information science researchers. Method: We have…

After speculation in literature about the nature of Personal Learning Environments, research in the design and development of PLEs is now in progress. This paper reports on the first phase of the authors' research on PLE, the identification process of what potential users would consider important components, applications, and tools in a PLE. The…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

This article addresses how evaluation criteria improve educational Web-information system design, and the tangible and intangible benefits of using evaluation criteria, when implemented in an educational Web-information system design. The evaluation criteria were developed by the authors through a content validation study applicable to…

Describes a study conducted at the University of South Carolina that examined the frequency of occurrence of several types of errors in a sample of natural language queries submitted by users requesting online searches in information retrieval systems. Implications for system design are suggested, including parsing systems. (28 references) (LRW)

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Recent developments in artificial intelligence and decision analysis suggest reassessing the approaches commonly taken to the design of knowledge-based systems. Competent systems are based on models known as influence diagrams, which graphically capture a domain's basic objects and their interrelationships. Among the benefits offered by influence…

In a 2003 article for "College and University," Poock and Lefond analyzed the characteristics of effective graduate school Web sites by focusing on prospective students, the information they sought, the elements that either enhanced or inhibited Web navigation and appearance, and the impact of the amount of time it took to locate information on…

This paper reports on research to investigate design features of asynchronous discussion systems for higher education. The research aims to identify features that increase the benefits of discussion systems and reduce the problems. The paper focuses on a major theme that emerged from interviews with learners and teachers: information overload.…

The purpose of this study was to develop an information filtering system which collects, classifies, selects, and stores various kinds of information found through the Internet. A collaborative form of information gathering was examined and a model was built and implemented in the Internet information space. (AEF)

Presents an overview of user-centered design and usability testing. Describes a Web site evaluation project at a university, the iterative process of rapid prototyping and usability testing, and how the findings helped to improve the design. Discusses recommendations for university Web site design and reflects on problems faced in usability…

Performed a content analysis of information needs and uses literature published from 1990-94. Primary analyses measured the degree of interdisciplinarity evident in references cited, determined whether the literature was concerned with users' cognitive processes and systems' design and use, and identified research methods. (Author/PEN)

Illustrates how hypertext and multimedia can be applied in museums to facilitate humanities research. A model of a museum professional's information needs is presented, the Open System Environment (OSE) is explained as a conceptual framework for user requirements, and the COIN (Catalogued Objects and Information for Numismatists) hypertext system…