A study investigated the variety of ways in which managers use language in sociolinguistically sensitive ways to get things done at work. Drawing on a database of over 300 interactions in a range of New Zealand workplaces, aspects of power (how things are accomplished), politeness (the importance of small talk), and solidarity (the difference…

Drawing on native/non-native speaker discourse data from goal-oriented interaction in Australian workplaces, it is argued that modality is inherently a centrally important function in such discussions, and that appropriately nuanced expression of modality is often crucial to "getting the job done," and that emphasis should be given to…

A study examined how government administrators in New Zealand construct their professional identities and power relationships, and how this identity is reflected in patterns of discourse and strategies of interaction. Three levels of discourse analysis (speech functions; discourse strategies; and linguistic forms) and their components and…

A study investigated which experiences helped Japanese learners of English as a second language acquire native-like politeness strategies and how Japanese businessmen perceive the relationship between degrees of indirectness and politeness in Japanese and in English. Subjects were 22 adult males, including 17 native speakers of Japanese working…

A study examined pragmatic variation across Turkish and American English in the speech act of chastisement, to determine occurrence of pragmatic transfer in the interlanguage of native Turkish speakers learning English as a Second Language (ESL). Data were collected from 80 native speakers of Turkish, 14 native speakers of American English, and 68…